Protecting your personal data is our top priority at Okwin. Read this Privacy Policy to learn what information we collect, why we collect it, and how we keep it secure.
Our Privacy Commitment
How we protect your data at Okwin
Every transaction and piece of personal information is protected with 256-bit SSL encryption. Hackers and third parties will never be able to access your data.
Your data is stored on internationally certified secure servers. Regular security audits are carried out, and any unauthorised access is blocked immediately.
Okwin never sells your personal data to advertisers or third parties. Your privacy is not a product we trade in.
You can view, update, or delete your personal information at any time. Your right to data portability is fully guaranteed.
You can unsubscribe from promotional emails or SMS at any time. No marketing messages will be sent without your consent.
Okwin operates in accordance with international data protection standards and the terms of our gaming license. We hold ourselves to the highest standards when it comes to protecting your information.
This Privacy Policy applies to all services on the Okwin platform, including the website, mobile app, and other digital channels. By using the platform, you agree to this policy.
Okwin is a trusted name among players in Bangladesh. We believe that protecting user privacy is the foundation of a safe and transparent gaming environment.
This Privacy Policy clearly explains what data we collect, how it's used, who it's shared with, and how you can stay in control of your own information. We've kept the language straightforward and easy to understand — no complicated legal jargon.
Okwin complies with international data protection regulations and the guidelines of our licensing authority. Our Privacy Policy is reviewed regularly and updated as needed.
Okwin respects your privacy. We never sell your data to advertisers or any third parties.
Okwin collects two types of information — what you provide directly and what is automatically gathered as you use the platform.
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity-related | Full name, date of birth, national ID | During registration and verification |
| Contact Information | Mobile number, email address | When opening an account |
| Financial Information | BKash/Nagad number, bank account | During a deposit or withdrawal |
| Address | Home address, district, country | During Identity Verification |
Full card numbers and PINs are never stored on our servers. Payment information is processed exclusively through PCI-DSS certified gateways.
Okwin uses your data only for specific, legitimate purposes — never beyond what is necessary.
Where legally required, we obtain your explicit consent before processing your data. You have the right to withdraw that consent at any time.
Okwin shares your personal information with third parties only in the following limited circumstances:
All of Okwin's third-party partners are contractually bound to uphold Okwin's privacy standards. They may only use your data for specified purposes and within defined timeframes.
Okwin never sells your information to advertising companies, data brokers, or any third party for commercial purposes.
Okwin uses multiple layers of security to protect your information:
In the event of a security breach, Okwin will notify affected users and the relevant authorities within the timeframe required by law.
The Okwin website and app use cookies — small text files stored on your device that help improve your browsing experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security, and language settings | Until end of session | |
| Page visits and usage pattern analysis | 30 Days | |
| Showing relevant offers (subject to your consent) | 90 days | |
| Remembering your platform preferences | 1 Year |
All cookies except essential ones are set based on your consent. You can manage or delete cookies at any time through your browser settings.
Okwin fully recognizes and respects the following rights:
To exercise any of your rights, email us at support@okwin-bd.com or reach out via live chat. We will respond within 30 days.
In certain cases, legal obligations — such as anti-money laundering laws — require us to retain specific data for a set period. In such cases, we may not be able to fulfil a deletion request.
Okwin strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.
Age is verified at registration, and additional identity checks are requested in any suspicious cases. If a minor has inadvertently created an account, it will be closed as soon as it is identified and all stored data will be deleted.
If you become aware that a minor is using Okwin without your permission, please contact us immediately at support@okwin-bd.com.
Okwin retains your data only for as long as necessary — no longer. The general policy is:
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be traced back to you.
Okwin may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend reviewing the new policy whenever you receive a change notification.
We always aim to give you adequate notice before any policy changes take effect — especially when those changes directly impact your rights or benefits.
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:
We typically respond within 24–48 hours. For formal privacy-related requests, a full response will be provided within 30 days.
This Privacy Policy was last updated in January 2026. Okwin — your trust, our responsibility.
Your data is completely safe with Okwin. Register now and start your journey on Bangladesh's most trusted gaming platform. Download the app and play from anywhere.